Privacy policy

Last Updated: September 22, 2026

At Scents N Style, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, browse our products, or place an order.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information provided when you contact our customer support
  • Website usage and device information

We collect only the information necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders
  • Deliver your purchases
  • Contact you regarding your order
  • Provide customer support
  • Process payments, returns, exchanges, and refunds
  • Improve our website and shopping experience
  • Send promotional offers and updates where permitted
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Scents N Style does not intentionally store complete credit or debit card information on its own servers.

Payment information is handled according to the privacy and security policies of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and improve website functionality.

You may disable cookies through your browser settings, although some website features may not work properly as a result.

5. Sharing Your Information

Scents N Style does not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processing providers
  • Courier and delivery companies
  • Website and hosting providers
  • Marketing and email service providers
  • Analytics and technology providers

Information is shared only when necessary to provide these services or when required by law.

6. Delivery Information

To deliver your order, we may provide necessary information such as your name, phone number, and delivery address to our courier or delivery partners.

This information is used for order fulfillment and delivery purposes.

7. Marketing Communications

If you subscribe to our newsletter or provide consent to receive promotional communications, we may send you information about:

  • New arrivals
  • Special offers
  • Discounts
  • Promotions
  • Product updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites or services. Scents N Style is not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of any third-party websites before providing them with your personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information that we hold about you.

For any privacy-related request, please contact us using the contact details below.

12. Changes to This Privacy Policy

Scents N Style may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable legal requirements.

Any changes will be posted on this page along with an updated Last Updated date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Scents N Style
Email: sceentnstyle@gmail.com
Phone: 0339-2962001
Address: Shop # 79, First Floor, Royal Defence Mall, Karachi.